This Privacy Policy ("Policy") is published by yb999 ("the Platform," "we," "us," "our") and applies to all personal data collected from individuals ("you," "the Player," "the User") who access or use the yb999 platform, including its website, mobile interface, customer support channels, and any associated services.
yb999 is committed to protecting the privacy and security of all players using the platform. This Policy has been prepared in accordance with applicable international data protection standards and the obligations imposed by yb999's gaming licence. It sets out the types of personal data yb999 collects, the purposes for which that data is processed, the conditions under which it may be shared, and the rights available to you as a data subject.
This Policy should be read in conjunction with yb999's Terms & Conditions and Responsible Gaming Policy. By creating a yb999 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy.
This Policy was last reviewed and updated in January 2026. If you have questions about any aspect of how yb999 handles your personal data, please contact our support team via live chat or at
[email protected].
yb999 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the platform, and in some cases from third-party verification providers. The categories of data collected include:
| Category |
Examples |
Collection Method |
| Identity Data |
Full legal name, date of birth, CNIC number, photograph |
Registration form, KYC verification |
| Contact Data |
Mobile number, email address, city of residence (e.g., Karachi, Lahore) |
Registration form, account settings |
| Financial Data |
JazzCash / EasyPaisa number, bank account details, transaction history in PKR |
Payment processing |
| Technical Data |
IP address, device type, browser type, operating system, session identifiers |
Automated collection |
| Usage Data |
Games played, bets placed, deposit and withdrawal history, platform navigation patterns |
Automated collection |
| Communications Data |
Live chat transcripts, support ticket content, feedback submissions |
Customer support interactions |
| Responsible Gaming Data |
Self-exclusion requests, deposit limit settings, cool-off period activations |
Account settings, support requests |
yb999 does not collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) except where required specifically to fulfill responsible gaming obligations — for example, where a player voluntarily discloses a gambling-related health concern in a support interaction.
yb999 uses your personal data only for the purposes listed below. We do not use your data in ways that are incompatible with the purpose for which it was originally collected:
- Account Creation and Management: To create, verify, maintain, and manage your yb999 account, including authenticating your identity at login and enabling your yb999 Login credentials to function securely.
- Service Delivery: To provide access to casino games, sports betting, live dealer tables, virtual games, and all other services available on the yb999 platform.
- Payment Processing: To process deposits and withdrawals in PKR via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, Mastercard, USDT, and other supported methods.
- Identity and Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in accordance with anti-money laundering (AML) and Know Your Customer (KYC) obligations.
- Responsible Gaming: To monitor your gaming behaviour, detect potential problem gambling indicators, enforce self-imposed limits, and administer cool-off or self-exclusion requests.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats on the yb999 platform.
- Legal and Regulatory Compliance: To meet our obligations under applicable gaming regulations, AML laws, and requests from competent regulatory or law enforcement authorities.
- Customer Support: To respond to your queries, complaints, and requests through live chat, email, and other support channels.
- Platform Improvement: To analyse usage patterns and platform performance data (in aggregate and anonymised form where possible) to improve the yb999 gaming experience.
- Promotional Communications: To send you relevant bonus offers, promotions, and platform updates where you have consented to receive such communications. You may withdraw this consent at any time through your account settings.
yb999 processes your personal data on one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual Necessity: Processing is necessary to perform the contract between you and yb999 — specifically, to operate your account, deliver gaming services, and process financial transactions in PKR.
- Legal Obligation: Processing is required to comply with our obligations under gaming regulations, AML legislation, KYC requirements, and data retention rules imposed by yb999's licensing regime.
- Legitimate Interests: Processing is necessary for yb999's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and the improvement of our services — provided such interests are not overridden by your own rights and interests.
- Consent: For certain processing activities — such as sending marketing communications or placing non-essential tracking cookies — yb999 relies on your freely given, specific, informed, and unambiguous consent. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
yb999 does not sell, rent, or trade your personal data. We share personal data only in the following limited and controlled circumstances:
- Payment Processors: Financial data is shared with payment service providers — including JazzCash, EasyPaisa, and banking partners — solely for the purpose of processing transactions. These providers operate under their own privacy policies and data protection standards.
- Identity Verification Providers: Identity and age verification data may be shared with third-party KYC service providers to confirm that you meet the 21+ age requirement and comply with AML obligations.
- Game Software Providers: Technical data (such as session identifiers and game-play records) is shared with our licensed game software providers to facilitate gameplay and settle results correctly.
- Regulatory and Law Enforcement Authorities: yb999 may disclose your personal data to gaming regulators, financial intelligence units, or law enforcement agencies when legally required to do so — for example, as part of an AML investigation or a court order.
- IT Infrastructure and Security Providers: Encrypted data may be hosted on third-party server infrastructure and monitored by security service providers. All such providers are bound by strict contractual data processing obligations.
- Business Transfers: In the event of a merger, acquisition, or restructuring of yb999 or its parent entity, personal data may be transferred as part of that transaction. Affected players will be notified in advance of any such transfer.
yb999 requires all third-party data processors to implement appropriate security safeguards and to process personal data only on documented instructions from yb999. We do not permit third parties to use your data for their own marketing purposes.
yb999 uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used on yb999 include:
- Strictly Necessary Cookies: These cookies are essential for the yb999 platform to function correctly. They enable core functions such as maintaining your yb999 Login session, remembering your account preferences, and processing transactions. These cookies cannot be disabled without affecting platform functionality.
- Performance & Analytics Cookies: These cookies collect anonymised information about how players use the yb999 platform — including which pages are visited most frequently and how players navigate between sections. This data helps us improve the platform experience for Pakistani users.
- Functional Cookies: These cookies allow yb999 to remember your preferences — such as your preferred language, display settings, or notification choices — to provide a more personalised experience.
- Marketing & Targeting Cookies: These cookies may be used to deliver promotional content relevant to your interests. They require your prior consent and can be disabled at any time through the cookie preferences panel accessible on the yb999 platform.
You can manage your cookie preferences at any time through your browser settings or through the yb999 cookie preference controls. Please note that disabling strictly necessary cookies will affect your ability to use key platform features including your yb999 Login.
yb999 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following retention guidelines apply:
- Account Data: Retained for the duration of your active yb999 account, and for a minimum of five (5) years following account closure to meet gaming regulatory and AML record-keeping obligations.
- Transaction Records: All deposit, withdrawal, and betting records in PKR are retained for a minimum of five (5) years in line with anti-money laundering requirements applicable to online gaming operations.
- KYC and Identity Documents: Retained for the duration of the account relationship and for five (5) years after account closure. In cases involving AML investigations, retention may be extended at the direction of relevant authorities.
- Customer Support Records: Live chat transcripts, support tickets, and related communications are retained for three (3) years following the resolution of the relevant interaction.
- Responsible Gaming Records: Self-exclusion records and limit history are retained for the full duration required by yb999's licensing obligations to prevent re-registration during an active exclusion period.
- Marketing Consent Records: Records of your consent to receive marketing communications are retained for as long as you remain subscribed, plus a short period following unsubscription for compliance verification purposes.
On expiry of the applicable retention period, your data is securely deleted from yb999 systems or rendered permanently anonymous so it can no longer be associated with you as an individual.
yb999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Key security measures include:
- Encryption in Transit: All data transmitted between your device and yb999 servers — including during yb999 Login, deposits, withdrawals, and gameplay — is protected by 256-bit TLS/SSL encryption.
- Encryption at Rest: Sensitive personal data stored on yb999 servers — including identity documents, financial information, and account credentials — is encrypted at rest using industry-standard encryption protocols.
- Access Controls: Access to personal data within yb999 is restricted on a strict need-to-know basis. Employee access permissions are reviewed regularly, and privileged access requires multi-factor authentication.
- Two-Factor Authentication: yb999 provides optional OTP-based two-factor authentication for all player accounts. We strongly recommend enabling this feature to protect your yb999 Login from unauthorised access.
- Security Monitoring: yb999 maintains continuous security monitoring across the platform infrastructure to detect and respond to suspicious activity, intrusion attempts, and anomalous data access patterns in real time.
- Third-Party Security Audits: The yb999 platform and its data handling practices are subject to periodic independent security review to identify and remediate potential vulnerabilities.
If you suspect that your yb999 account has been accessed without your authorisation, please contact our 24/7 support team immediately via live chat. We will secure your account and investigate the incident without delay.
As an individual whose personal data is processed by yb999, you hold the following rights. You can exercise any of these rights at any time by contacting the yb999 support team via live chat or at [email protected]:
Right of Access
You have the right to request a copy of all personal data that yb999 holds about you, along with information about how it is being processed.
Right to Rectification
You have the right to request that yb999 correct any personal data that is inaccurate or incomplete. Most contact information can be updated directly through your account settings.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to yb999's overriding legal and regulatory retention obligations.
Right to Restriction
You may request that yb999 restrict the processing of your personal data in certain circumstances — for example, where you contest its accuracy while yb999 verifies it.
Right to Data Portability
Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing carried out on the basis of yb999's legitimate interests, and to opt out of direct marketing communications at any time.
yb999 will respond to all data rights requests within thirty (30) days. In complex cases, this period may be extended by a further two months, and you will be informed accordingly. yb999 will not charge a fee for handling data rights requests unless the request is manifestly unfounded or repetitive.
The yb999 platform is strictly intended for adults aged 21 years and above. yb999 does not knowingly collect personal data from individuals under the age of 21. If yb999 becomes aware that personal data has been collected from a person under 21, we will immediately close the associated account, return any deposited funds, and permanently delete the relevant personal data from our systems.
If you are a parent or guardian and believe that a person under 21 in your care has registered an account on yb999, please contact our support team immediately at [email protected] or via the 24/7 live chat. We take underage access seriously and will act on all reports promptly.
yb999 uses mandatory age verification during account registration and reserves the right to request documentary proof of age at any time. This is not optional — it is a core requirement of our gaming licence and responsible gaming commitments.
yb999 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made to this Policy, yb999 will notify affected players via a notification on the yb999 platform, an SMS to your registered Pakistani mobile number, or a prominent notice on the yb999 Login page.
The effective date displayed at the top of this Policy will be updated each time a revised version is published. We encourage you to review this Policy periodically to stay informed about how yb999 protects your personal data. Continued use of the yb999 platform following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way yb999 handles your personal data, please contact us through any of the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 through the yb999 platform for all registered players
- Mail: For written correspondence, please use the contact address displayed on the yb999 platform under "Contact Us"
All privacy-related requests will be handled by our dedicated data protection team and responded to within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.